Use your colours and wording.
We match the contact box to your website's colours and fonts. Customers recognise your business when they get in touch.
HELP CUSTOMERS CONTACT YOUFour ways to reach you.
Four ways to reach you.
All in one place.
Leadphone is a contact box on your website. Visitors choose to be called back, ask a question in chat, book a time or write a message. You decide how enquiries are handled.
FOUR WAYS TO CONTACT YOU
leadphone.Choose how to get in touch.
Call me backI have a questionFind a timeLeave a message The customer chooses how to get in touch Example
WHAT CAN CUSTOMERS DO?Talk now, write a question
Talk now, write a question
or get in touch later.
Customers do not need to look for the right phone number or email address. The different ways to contact you are together on your website.
The customer requests a call
Callback
Ask you to call.
Visitors leave their phone number. Someone at your company receives the request and takes the call.
Find out moreCan you help me choose?
Of course. Tell us what you need.
Chat
Ask a question in chat.
Chat can help with common questions about your business. Visitors can also choose to speak to you.
Find out moreMON
09TUE
10WED
11THU
12
09TUE
10WED
11THU
12
Bookings and messages
Choose a time to talk.
Visitors choose from the times you offer. You know when you will speak and can prepare for the call.
Find out moreHello! We would like to know more about…
MESSAGES
Leave a message.
Customers describe what their question is about. You can read it and reply.
Find out moreAFTER THE CUSTOMER GETS IN TOUCHSee what the customer
See what the customer
needs help with.
Customers should not have to start again every time you speak. Clear details show what the question is about and how the person wants to be contacted. Whoever answers can prepare.
See what you need to prepare →AN ENQUIRY FOR YOUExample
EK
A new enquiryQuestion about one of your services
Awaiting a reply- Contact method
- Callback
- Enquiry
- Wants to know if the service suits their business
- To do
- Call the customer and answer their questions
“I have read about your service and have a few questions.”
CHOOSE HOW IT WORKS FOR YOUAdapt the contact box
Adapt the contact box
to your business.
Decide who answers.
Add or remove colleagues in the settings. Choose whether all their phones ring together or one person is called at a time in a set order.
Tell customers when to expect a reply.
After an enquiry, customers should understand what happens next. Explain whether you will call back, contact them at a booked time or reply to a message.
WOULD YOU LIKE TO KNOW MORE?
Contact us See how customers get in touch.
Contact us to discuss how the service could suit your website.