Start with the questions your customers usually ask and who should answer them. The contact box is styled to match your website, and you choose which colleagues receive calls.
Four things
to prepare.
Write down what your customers usually ask. Do you want to help them choose a service, request a quote or book a call? This helps you choose the features you need.
The contact box uses your website's colours and fonts. Adapt the greeting so visitors understand what you can help with. If you use chat, also choose which questions it should answer.
Add or remove colleagues in the settings. Choose whether phones ring together, with the first person to answer taking the call, or one at a time in an order you set. Also set the times when you can answer.
Discuss how to add Leadphone with the person who manages your website. Then try requesting a call, asking a question and booking a time. Check that the right person receives the enquiry. Test on both mobile and desktop.
Tick the items you have already decided on. You can then see what is left to prepare.
Tell us how you handle customer questions today. We will discuss how Leadphone could work for your business.